Privacy Policy | The Identity Switch

Privacy Policy

Effective Date: July 14, 2026

This Privacy Policy explains how Ascendis Group LLC, doing business as Lorena Valencia Official ("we," "us," or "our"), collects, uses, and protects the information you provide when you register for The Identity Switch or otherwise interact with our website (jointheidentityswitch.com), emails, and text messages.

Information We Collect

When you register for The Identity Switch or opt in to our communications, we collect information you provide directly, including your name, email address, and phone number.

How We Use Your Information

  • To send you access to The Identity Switch and related content
  • To send you event reminders, updates, and related promotional messages by email and/or SMS text message
  • To respond to your questions or requests
  • To improve our programs, offers, and communications

Text Messaging (SMS) Program

If you opt in to receive SMS text messages from us, you agree to receive messages related to The Identity Switch and related offers from Ascendis Group LLC (DBA Lorena Valencia Official). Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us using the information below. Your phone number and SMS opt-in status will not be shared or sold to third parties for their own marketing purposes.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of our website function.

How We Protect Your Information

We take reasonable steps to protect the personal information you share with us. We do not sell your personal information. We do not share your information with third parties except as needed to operate our business (for example, our email and SMS service providers) or as required by law.

Your Choices

You may unsubscribe from our emails at any time using the unsubscribe link included in each email. You may opt out of SMS messages at any time by replying STOP. You may also contact us directly to request that we delete your information.

Children's Privacy

Our programs are intended for adults. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy, you can reach us at:

Ascendis Group LLC (DBA Lorena Valencia Official)
13640 North Kendall Drive #1057, Miami, FL 33186
Phone: 305-506-0997
Email: [email protected]